Assaults on health personnel and the effect of victimization Indirect on the psychological and physical well-being of workers

Published: January 1, 2021
Abstract Views: 15
PDF: 29
Publisher's note
All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article or claim that may be made by its manufacturer is not guaranteed or endorsed by the publisher.

Authors

Physical and verbal aggressions can frequently occur in the workplace during the career of workers of public healthcare services. Numerous studies show the effects of these events on the psycho-physical health of the victims but the indirect effect that this violence can cause has not yet been studied. The present study aimed to investigate the effect of indirect victimization on the levels of work stress in a sample of workers of the University Hospital of Siena. Two hundred ninety-seven workers completed online questionnaires on direct/indirect victimization experiences in the workplace and burnout dimensions assessed by the Maslach Burnout Inventory (MBI). A two-way MANOVA model was used to analyse the effect of physical and verbal direct/indirect victimization on the levels of emotional exhaustion, depersonalization and personal accomplishment. Physical victimization had a significant effect on all MBI dimensions, while verbal victimization had a significant impact on emotional exhaustion and depersonalization but not on personal accomplishment. Indirect victimization due to verbal aggressions had a significant effect on depersonalization. Aggressions in the workplace should be addressed by prevention and risk management strategies to protect healthcare workers from violent events and to allow their perception of a safe work environment to be preserved.

Dimensions

Altmetric

PlumX Metrics

Downloads

Download data is not yet available.

Citations

How to Cite

Gualtieri, G., Pozza, A., Gusinu, R., Giovannini, V., Carabellese, F., Masti, A., Ferretti, F., & Coluccia, A. (2021). Assaults on health personnel and the effect of victimization Indirect on the psychological and physical well-being of workers. Giornale Italiano Di Medicina Del Lavoro Ed Ergonomia, 42(1), 40–47. Retrieved from https://www.pagepress.org/medicine/gimle/article/view/399